We should design businesses like circles, not straight lines

We should design businesses like circles, not straight lines

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Here’s what I love approximately being a designer: serving people’s needs & solving complex challenges. Here’s what I don’t like much: using precious resources to create stuff that people use for a limited time & then send to the dump. As a consumer, I’m no different from the next guy: I want the fastest, smartest, best-designed gear, & I want the companies that produce it to keep pace with my appetite for it. But my behavior has a hidden cost. By 2050, there will be more plastic than fish in the sea.

We need to reverse course & radically shift the way stuff gets made & used. Such a shift will require us all to adopt a new mental model & ultimately a new kind of economy—one that, through design, promotes a smarter use of resources & aims to reduce waste throughout a product’s lifecycle.

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Our modern industrial economy was based on a straight line—a linear progression of make, use, dispose. That was a perfectly logical response to the steam train of consumer demand that powered the 20th century: Give the customer what they want, & when it’s no longer useful, they can simply toss it in the trash & buy a new one. More products, more money.

But what would happen if we took that line & bent it into a circle? What if the stuff we created never outlived its use? What if its constituent parts could be used as raw material for the next generation? If you adopt a holistic view of production, take advantage of idle capacity, reuse materials, & increase the lifespan of products, you will save both money & the planet. That’s the promise of circular design.

There are several examples of circular design already thriving in the world. Take Tesla, for example. Elon Musk’s “Master Plan Part Deux” was a tremendous description of a business model for a circular economy. Electric vehicles are powered by renewables, & when you’re not driving, your car can join a Tesla fleet that carries out various tasks & pays you for the favor, thereby offsetting your cost. Instead of just sitting there like a lump of steel in your garage when not in use, your car can moreover perform personal tasks for you when in autonomous mode, like driving your mother back to her assisted-living facility or delivering a gift to a friend. Tesla’s vision is a perfect demonstration of how circularity benefits everyone, from producer to consumer.

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In fact, circular business models eradicate the barriers between production, product, & consumer. In his manifesto, Musk describes a model in which the means of production are every bit as significant as the output. “Tesla engineering has transitioned to focus heavily on designing the machine that makes the machine,” he says, “turning the factory itself into a product.” As Joe Iles at the Ellen MacArthur foundation wrote, “In the pre-digital world we used to work for materials, & now materials work for us.”

On the consumer level, several startups are making it effortless for buyers to tap into the circular-design economy. Stuffstr, for example, makes keeping products such as mobile phones or game consoles in circulation easy. You log your purchases in the app, & when they’ve outlived their use, it does the work of selling, donating, or giving them away.

Le Tote & Grover— the Netflix for clothes & gadgets—are two other companies bringing circular models to consumers. With a frenetic churn of new styles & constant upgrades in both industries, doesn’t it make more sense to rent them? Le Tote customers pay a monthly fee (starting at $39) for a personalized selection of clothes & accessories from labels such as French Connection, Vince Camuto, & Joie. Each month the subscriber receives a box with items they can either buy or wear a few times & then return. Meanwhile, Grover allows you to rent one of 300 gadgets, including Apple watches, smartphones, & Xboxes. These companies moreover collect data on the behavior of their customers that can then be fed back to the manufacturers to either stem or increase production. As these businesses rely on predicting the ebbs & flows of consumer demand, such data could keep unnecessary surplus from landing in the trash.

In this way, circular design represents a massive business opportunity. A recent study, “Growth Within: A circular economy vision for a competitive Europe,” found that by adopting circular-economy principles, Europe could create a net benefit of €1.8 trillion (USD$1.96 trillion) by 2030. Circular organizations are moreover feedback rich, adaptive, & champions of diverse thinking, all of which makes them creatively competitive. For businesses hoping to remain competitive in a market driven by wafer-thin margins, it may be the only way to differentiate their offer.

And it’s not only a consumer play: Businesses that integrate this mindset will increase efficiency & reduce costs, too. For example, Provenance, a platform that empowers brands to take steps toward greater transparency by tracing the origins & histories of products, uses blockchain technology to track products & materials as they move through the supply chain, facilitating material reuse. Spacious transforms restaurants that are closed during the day into co-working spaces, saving both the restaurant & the co-working spaces lease money.

* * *

The transformation of the way we produce & use goods is one of the tremendous design challenges of our time. The old paradigm of design, launch, dispose is dead. A continuity mindset means designing for continuous lifecycles, whether directly with the user or within a wider ecosystem of potential customers.

I know what you’re thinking: effortless to write the prescription, complex to take the medicine. Getting circular is going to take time & fierce commitment, especially within established companies that have a timeworn way of doing things. But we need to take ownership, stop being part of problem, & start suggesting solutions. That means working with leaders who see circularity not just as a public-relations play, yet as an opportunity to generate new business opportunities—and as a responsibility to future-proof this planet. We’re not going to stop craving the shiny & new, yet we can shine a new light on how to obtain that craving met.

Created for mainstream innovators, entrepreneurs & intrapreneurs, the Circular Design Guide alms to raise awareness of the circular economy, nurture a ‘systems perspective’, & share practical innovation methods.

You can follow Tim on Twitter at @tceb62. Learn how to write for Quartz Ideas. We welcome your comments at ideas@qz.com.


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